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May 31, 2010

DLGuard Review – Secure Sales Software For Automating An Independent Ebook Business

The DLGuard shopping cart/checkout application has been helping web-based entrepreneurs for several years to integrate a secure checkout system into their own websites. This DLGuard review focuses on the products use in running the sales administration & digital downloads of an ebook business.

A few years ago I had been writing ebooks and seeking out the best ways of publishing and selling them online. Using the online ebook retailers provides a lot of exposure (and potential sales) but I was concerned about the products marketing on these sites and the inability to capture customer emails during the sale (the retailers hold onto this). Only through selling from your own site can you retain this control so after reading a DLGuard review about its use in software sales online I gave it a try.

DLGuard is a set of scripts that provide all the web pages and back-end logic for setting up a shopping cart on your own website. Installation was relatively simple and configuring your inventory of ebooks for download is quickly done.

The sole task that may take some time is the optional activity of customizing the checkout pages to blend in with your site. This could be outsourced (the code is scripted with the flexibility to do this) or you could just stick with the defaults.

It really starts to automate your ebook business after a sale is completed (payment processed). DLGuard automatically emails the customer with a unique link to their ebook (residing on your server) for them to download.

Securing this download link is critical to protecting your intellectual property by unscrupulous people sharing the link. DLGuard can be configured to limit the download attempts and set a validity period for the link which will halt a lot of lost sales for your business.

Once the software is setup then it is merely a case of adding new ebooks to its inventory of products each time you wish to sell a new book. The sole point where you need to intervene is when refunds are requested. In this case the DLGuard customer tracking data can be used to refund genuine customers and highlight those who are merely scammers (repeated refund requests from the same individual is a sure sign they are skimming your inventory for their own purposes).

If your site is getting sufficient traffic then it is worth selling from your own website, and DLGuard can ably provide this functionality. If your site receives low traffic volumes then you may be best advised to combine selling from your own site along with putting your ebooks on major online sites (to leverage their traffic in the initial stages).

If you enjoyed reading this DLGuard review, then be sure to visit our website for articles on writing ebooks and software and selling them online

May 27, 2010

DLGuard Review – Download Sales Management Software For Selling Ebooks Online

DLGuard is a software solution for selling digital downloads securely from your own web server. The tool allows authors to independently sell digital products while building up their own customer mailing lists. The focus of this DLGuard review is to show how useful it is for securely automating sales in an ebook business. But it is worth highlighting that this sales tool will work just as well with any type of digital product (MP3s/software/zip files/etc).

The DLGuard application is a series of scripts that manage the various stages of on-line sales. This goes from the very start of the process where users will want to define their inventory of ebook files, add ‘Buy Now’ links or buttons on their web pages, lead the customer through the checkout process and send automated emails to the customer with a download link to the ebook.

The checkout phase in DLGuard is able to handle a number of possible sales types. The simplest sales type is the sale of a single product or item. If your ebook business follows a publisher style business model then the application facilitates customers with a shopping basket to store items before checkout. Lastly selling website memberships (monthly sales) can also be managed. If you have free downloads then you could also use the single-item sales approach (omitting the payment step) in order to capture customer email addresse.

My initial use of the product was intended purely for selling ebooks online on four separate websites. I have also used it for providing free download links to small software applications. Note that the product license has a two domain usage limit so the initial configuration I used had DLGuard installed on one server which handled the checkout stage for all four sites.

Installing the product took less than a half hour to complete. Setting up my inventory of files to make available for download took a little longer. As did adding buy now hyperlinks to 4 of my sites. Within a few days DLGuard was already fully managing the checkout process, dealing with Paypal and sending customers their download links.

Long term, I will expand out my sites with membership areas using DLGuard and provide some value-added eBooks in detailing my approach to writing plug-ins for application and how to sell software on-line. DLGuard facilitates this advanced functionality out of the box and the current trend toward membership sites highlights the benefit of receiving such a passive income stream regularly.

When I first evaluated DLGuard, I compared it to the large web services online. While these services provide a huge potential audience I preferred to control capturing a database of customer email addresses. Building such a customer database facilitates cross selling opportunities further down the road to loyal customers.

The sole problem with the product is the 2 domain license limit. In my situation the workaround was to run DLGuard on a single server to handle the checkout and sales from my 4 websites. This did mean the page design for the checkout stage had to be kept neutral rather than matching the color schemes of the 4 sites.

In conclusion, the goal of any download sales management tool is that it securely handles inventory, check-out and payment processing with little or no intervention on the owners part. DLGuard has done this admirably leaving me more time to focus on writing ebooks and sourcing other business opportunities.

If you enjoyed this DLGuard review, then be sure to check out our site for articles on writing ebooks and sofware and selling them online

March 24, 2010

Writing Ebooks To A Project Plan – A Key To Momentum In Your Ebook Business

Writing can generally be a fluid creative process but it is easy for this process to spiral off track and out of control. It is fine to allow creative license but this should be contained within the overall process and overall goal of the eBook you are writing.

Therefore, treat writing ebooks with the same approach you would create a physical project (e.g. building a wooden chair). With this approach first brainstorm as many ideas as you can, focus in on ideas that interest you and prototype them. Prototyping ebook ideas can be as simple as white-boarding as many ideas as you can, delving deeper into the ones that interest you and coming up with a story line or chapter guide for your book.

After prototyping your eBook ideas you are ready to start into the execution phase of producing and writing your eBook. The stages mentioned below are formed in such a way that the overall goal of your eBook filters down into each activity.

Establish the goal of your eBook.

Set the goal or goals for your book. Don’t try to muddy the waters with a multitude of goals. Think of any of your favourite books and they probably have a small amount of objectives and one central goal.

Specify all the tasks involved in writing the book.

This can be as simple as taking your rough listing of chapters, add any formatting/presentation that will be required and not forgetting research that you (or others) will need to do. You’ll have your own list of add-on tasks specific to your eBooks subject. Give each task a rough level of effort (e.g. 2 days to complete chapter 1).

Highlight those jobs that require external help; source and schedule their time early on.

Will you use an assistant to run some research? Maybe you will outsource to a designer the books page formatting/icons? Planning to interview experts in the field? Plan ahead and contact these people to front load this work if possible.

Add in contingency for things that may go wrong.

You’ll know better than I what percentage you should give here. Once you write a couple of books you’ll have a better gauge of how many days you run over (or under). Adding 10% to 20% is being prudent.

By this stage you now have a list of all the work to be done. You could use project management software to plan this out and establish the duration of all your work. Alternately, use a whiteboard with the days of the week and add post-it notes for each action to be completed. Or just keep it simple by adding the actions to your diary along with any planned holidays you wish to take (so you know to work around them).

Work the plan.

As the saying goes “create a plan, and then work the plan”. As you start implementing your planned tasks you can tick them off of your list as completed. Keep track of tasks running over. Use your contingency/margin of error for these. This should not suppress the creative writing process. Instead, this is focusing your mind on the value of your time.

Set yourself milestones and track them in a report.

Any project plan should have natural minor and major milestones. These can be chapters/sections/paragraphs. Work each day with a goal of the next milestone to keep motivation levels up. It is easier to think of only have 1,000 words to an end of chapter milestone, rather than the ominous prospect of 20,000 words to the end of the book. Track these milestones in a simple report/document.

Pat yourself on the back for a job well done. Last thing to do is a post-mortem.

Congratulations on getting to the end. One last thing to do is a post-mortem on your plan to highlight delays, unforeseen task/issues, inaccuracies in defined level of effort and how much contingency was used. These can feed into plans for future books and help you grow your fledgling eBook business to greater heights.

Writing ebooks or software and want to sell them yourself? Then read my DLGuard review – the one-stop solution for selling digital downloads.

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