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September 4, 2010

The Benefits Of Fiber Optics For Business

The invention of fiber optics has had quite a broad impact on industries and businesses worldwide. While most people are aware that fiber optics are used in telecommunications, there are a number of other applications that impact various industries. Whether you are a small home-based business or a large multi-national corporation, it is almost certain that in some way fiber optic cables help to make your business more efficient. Let’s take a more detailed look at what fiber optic cables are and what their various business applications entail.

How Do Fiber Optic Cables Work?

Fiber optics work on the principle of light pulses being transmitted through a specific type of cable. A fiber optic cable is made up of several components. The inner core carries the light pulses that are transmitted. The core is surrounded by cladding which reflects the light pulses back into the core. These two components are surrounded by a buffer coating which is basically the protective layer of the cable. It ensures that no moisture gets into the core or cladding, and protects them from environmental damage. When a light pulse is passed through the cable, it reflects and bounces off the cladding and transmits data at an incredible speed, and with greater clarity and less interference than old technology copper cables do.

Why Are Fiber Optics So Efficient?

As mentioned, fiber optics are used extensively in the communications industry. Fiber optics technology allows the transmission of data over a far greater distance than wire cables. Fiber optic cables are also able to transmit much larger bandwidths of data at a time. This makes for far more efficient communications. One of the major benefits of fiber optic cable over wire cables is that there is less signal loss over distances. Fiber optic cables do not generate any electricity. Because of this, they don’t cause electromagnetic interference. With standard wire cabling, it needs to be properly insulated, otherwise interference and cross talk can occur between cables. Electric cables also cannot be used in environments where explosive fumes are present as they could be an ignition source. Fiber optic cables are not ignition sources because they do not conduct electricity and are therefore considered safer to use in such hazardous environments.

Fiber optic cables are also ideal for use in high-voltage environments because they do not conduct electricity. In this way, they protect surrounding communications equipment. The same applies to tall metal structures, such as power lines and telephone poles, which are prone to lightening strikes. Towers that are fitted with fiber optic cabling will have less risk of equipment damaged.

Different Applications for Fiber Optics

The most extensive application of fiber optics is in the telecommunications industry. Fiber optics are often used for video transmissions as they can transport images across thousands of miles with incredible clarity. In security systems, fiber optic sensors are used to detect movement. Generally, a fiber optic sensor will be placed along a fence line and linked to a module which reflects the signal. If the signal is disturbed, it is electronically analyzed and can trigger an alarm. Fiber optics are also used in a wide range of illumination applications. Many art galleries, museums and shops use fiber optics to enhance their displays. Stores that have Swarovski crystals are known to use fiber optics to illuminate the crystal displays using only a single light source. Artificial Christmas trees use fiber optics to light up and reflect different colors. In architectural applications, fiber optical cables can be used to transmit natural light throughout a building. These types of cables are known as non-imaging optics.

In the medical field, fiber optics are used in advanced surgery. Often, there are cases where a bright light needs to be shone on an area that does not have a direct line of sight. Because fiber optic cables are flexible, they can be efficiently used for such applications. This fiber optical equipment is known as an endoscope. This technology is particularly useful when sensitive surgery needs to be performed or when exploratory surgery is required. One of the benefits is that procedures which use endoscopes are not very invasive. This allows patients to heal more quickly following their surgeries. Similar technology is used in industrial applications where objects that are hard to reach need to be inspected, such as with jet engines. Fiber optics are also becoming more popular as sighting mechanisms on handguns. These sights provide a greater level of accuracy when shooting.

No matter your size, we’ve got you covered. For over a decade, our High-Performance Network has internet business solutions from coast-to-coast. Because we own and operate a continent-wide fiber optic network, wherever you are, we’re there too!

August 12, 2010

Say Goodbye To Old Phones And Hello To New Voice Services

Filed under: phone — Tags: , , , , , , , — Bob Walton @ 11:08 am

There are many new terms being bandied about that have to do with the latest phone technology, or telephony. There are so many that sometimes it seems there are more terms than products, services and online customer service representatives. There are hosted services and networked services, Voice over Internet Protocol (VoIP) and plain old IP telephony, plus plenty of terms, plans and service packages with facts, figures and claims about scalability, reliability, service quality, security, privacy and storage. It is a lot to digest.

Small and medium-sized businesses (SMBs) may have taken the lead in implementing the new voice services, but large enterprises are finding rationales and reasons to follow the SMBs down this digital pathway. Because defining and explaining the advantage of the new voice services initially took a back seat to the hype-and-buzz machine, companies supplying these services have made the value proposition hard to grasp. There are a number of major issues you need to consider before you start deciding what new digital voice services are best for your firm.

In-house IT expertise

When you start using VoIP or IP phone technology, for all or part of your voice services solution, you are heading down the path of that oft-misused term, convergence. If you do not have top IT people with state-of-the-art expertise, you will need to add personnel or go for a hosted solution. It will take a leading-edge business communications firm to meet you wherever your firm happens to be on that convergence path, and offer services and support to get the job done the way you want it.

If you firm’s IT is able to manage VoIP and other new voice services, you still need to apportion your in-house expertise to handle all your other work. You may discover that the economic argument for handling new voice services wholly in-house, or even partly, is no longer a slam dunk (if it ever was). Whether it is matter of budgets or of higher strategic priorities for your IT team, if you have one, the move to a new service model may include some hosted features, leaving your IT resources focused more important functions.

What is your motivation?

Many SMBs were motivated to look into new telephony services by the wide-ranging need to reduce costs across the board. If the economic argument is a winner, that may be all it takes to tip the decision in favor of starting down that road to convergence. Businesses with long-term phone company accounts are keenly aware of the high costs as opposed to IP-based voice services, so this is a key consideration or any size or type of firm. Alternatively, some businesses would reap limited economic benefit with new services, hosted or otherwise, but may have a clear strategic justification for outsourcing operations that do not yield a competitive advantage. This brings the consideration out of the accounting department, so to speak, and looks at the big picture, the firm’s mission and position.

New voice services, however deployed, will likely be the way many companies do get on the convergence path for the first time. Once on, only going out of business will take them off the path. When they first implement their new voice services, it will become clear that communication is not solely, or even mainly, about voice. So, in addition to having hosted solutions or customized la carte ones, these businesses will be rewarded with richer telephony experiences. These are likely to spur even more wide-ranging integrated communications, and bring voice, other audio, video and data together in ways that were impossible just a decade ago.

Bottom line

Do you trust the cloud? The extent to which you do is good indicator of how quickly your firm will buy into some parts of the new voice services model, which can include a greater or lesser degree of hosting in the cloud. There are always considerations of trust for outsourcing any job or service, but clearly the cloud model can offer both complementary services as well as an alternative to hosted services. Every company’s situation is unique, so you need to review the foregoing considerations, add more of your own and decide what is right in your particular situation.

It may be that you want to dip your toe in the water before diving all the way in. Be assured that there are plenty of business communications firms with the expertise to chart you a course through the always-choppy waters of technological change. Finding a great vendor you can trust, of course, is of primary importance.

No matter your size, we’ve got you covered. For over a decade, our High-Performance Network has internet business solutions from coast-to-coast. Because we own and operate a continent-wide fiber optic network, wherever you are, we’re there too!

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